Pet Services2019-12-11T21:15:20+00:00

Pet Services

OUR PET SERVICES

what we offer

Dog Walking

Cat Care

Pet Sitting

Drop-Ins

A LITTLE BIT ABOUT US

our mission

Here at Fire Hydrant Pet Sitting Co., LLC we value our furry clients and their owners. They mean so much to us, and we wouldn’t be able to continue to do what we love without them. Vacations and long hours at work are just a part of life. I’m pretty sure we would all love to stay home with our pets, but life does not always permit that. Which leads to our pets being left at home alone not getting any activity. Fire Hydrant Pet Sitting is here to help! We want to make sure your fur babies are taken care of! We offer a personalized range of services that have various benefits and ones that your pet will love.

  • Keep Your Pets Happy

  • Provide Love & Care

  • Provide Great Service

fhps team

OUR FAQ

Frequently Asked Questions

Can the Cat Nanny or Dog Nanny stay overnight?2019-12-06T13:35:09+00:00

Yes, with a Cat or Dog Nanny can stay overnight with your pet(s). Please give us a call at 909-525-6961 for a special rate.

What is the difference between a drop-in visit and a dog nanny or cat nanny?2019-12-06T13:34:43+00:00

The main difference is that drop-in visits are only 30-minute or 60-minute intervals, that are not consecutive. With a pet nanny, they will be there for consecutive hours, with a 2-hour minimum.

Is it okay that my dog or cat is aggressive?2019-12-06T13:34:26+00:00

It depends on the situation and the pet. A consultation *MUST* be scheduled. Food and toy aggression is not a problem. If the dog is aggressive towards other dogs or children, please make sure to mention it to the sitter during the consultation. It will be helpful to know if the sitter takes the dog for walk.

If your dog or cat is aggressive towards other human beings (especially the sitter), inside and outside the home, we will not be able to continue our services. We would highly recommend a dog trainer or behaviorist to allow them to teach your pet to allow strangers into the home.

What time can the sitter be there to check on my dog or cat?2019-12-06T13:33:42+00:00

During the consultation, this may be discussed.

Are there discount opportunities? Can I have a discount?2019-12-06T13:32:53+00:00

Sign up for our Fire Hydrant Newsletter! Keep an eye out for promotions to earn your pet a free walk or visit. Otherwise, discounts are not given. You are paying for the time slot and the time we spend with your pets. You may also get a free walk or visit when you refer a friend to us!*

* They must schedule and complete a booking to receive a discount. A free walk or visit applies to MAX. 2 pets. Otherwise, it will be 50% off.

Are there any extra or hidden fees?2019-12-06T13:32:13+00:00

Additional fees do apply for the holidays. There are Last Minute booking request fees, travel fees, and late payment fees. For more detailed information, please view Fire Hydrant Pet Sitting Policies.

Does Fire Hydrant board pets? I able to leave my pet with you?2019-12-06T13:31:41+00:00

Unfortunately, we do not offer doggy daycare nor boarding services. We believe the pets are more relaxed comfortable within their own homes.

My dog/cat has medications, is that okay?2019-12-06T13:29:44+00:00

Of course! We can handle pill or liquid medications. No needles please. Please inform the sitter prior or during the consultation. As well as providing the required information and medication needed.

I need someone to stay overnight, do you guys offer that service?2019-12-06T13:29:24+00:00

At this moment, we do not offer overnight services.

What are acceptable forms of payment?2019-12-06T13:29:04+00:00

Fire Hydrant Pet Sitting Co., LLC prefers cash, Venmo or check. But we do accept accept cash, check, PayPal, Venmo, QuickPay, and/or credit or debit card. This is something that may be discussed during the consultation.

An emergency came up, can you visit my pets or walk my dog while I am away?2019-12-06T13:28:42+00:00

Things happen and we completely understand. With last minute request, a Fee does apply to existing and new clients. For last minute request, within 24 hours may not be guaranteed.

NOTE:
Consultations are HIGHLY recommended beforehand with the owner and cat. This is so, so we can…

 

  • Guarantee that the arrangement is a good fit
  • Build Trust
  • Ensure the safety of the sitter
  • Gives your cat the opportunity to sniff out the sitter

NEW CLIENTS:

If you know you will need dog walking or any form of pet sitting in the future, we do recommend that you schedule a consultation with us ahead of time, just in case.

How will the sitter or walker access my home?2019-12-06T13:26:03+00:00

The cat sitter may access your home in anyway you, as the Owner, may choose. We highly recommend a key to access the property since it is the most reliable source. Especially since clickers and garage door pads can run out of batteries or get frozen. If the key or garage door pad fail entry into the home, we do clarify with our clients during the consultation if they would like a Locksmith or for us to call an emergency contact.

Are prong collars allowed?2019-12-06T13:25:27+00:00

Fire Hydrant Pet Sitting does accept prong collars for TRAINING purposes only. After the walk, the walker will remove the prong collar to ensure the safety of the dog. If there are any signs that the prong collar is affecting the dog, the walker will notify the owner and will remove the prong collar immediately to prevent further injury to the dog.

Do you do off-leash dog walking?2019-12-06T13:24:59+00:00

Fire Hydrant Pet Sitting does not participate with off-leash dog walks. The dog must have a leash or harness on at all times. Prior to the walk, the walker will make sure the collar/harness is securely tightened, so the pet will be safe and will have a lower risk of any unexpected circumstances.

Are any leashes or collars not allowed?2019-12-06T13:24:39+00:00

Fire Hydrant Pet Sitting does not walk dogs with retractible leashes due to lack of control and the unreliability of the leash. The walker will have their dog walking kit, which will contain spare leashes so the walk may be continued if the Owner only provided a retractible leash.